Office Administrator – Keep Our Operations Smooth & Clients Connected
Full Time • Norwich
Benefits:
- 401(k)
- 401(k) matching
- Competitive salary
- Paid time off
- Flexible schedule
- Opportunity for advancement
Could you see yourself as the go-to person who keeps our office running smoothly and connecting with clients?
Are you someone who thrives on organization, enjoys interacting with clients, and brings energy to every task? Do you excel at balancing administrative support with creative social media engagement? This might be the perfect opportunity if you’re ready to make an impact in a role that combines client interaction, office support, and online presence.
Are you someone who thrives on organization, enjoys interacting with clients, and brings energy to every task? Do you excel at balancing administrative support with creative social media engagement? This might be the perfect opportunity if you’re ready to make an impact in a role that combines client interaction, office support, and online presence.
As an Office Administrator with Assured Quality Homecare, you will play a vital role in our day-to-day operations, ensuring smooth communication with clients and supporting our team’s success. This position offers a unique blend of responsibilities that make each day exciting and rewarding.
Your Role Will Include:
- Primary Contact for Prospects: Be the main point of contact for potential clients, guiding them through inquiries, scheduling assessments, and helping them navigate the decision-making process.
- General Office Support: Manage daily office needs, including answering phones, greeting visitors, sorting mail, running errands, and supporting team members with a customer-focused mindset.
- Social Media Management: Create, schedule, and post engaging content on Facebook, LinkedIn, and Twitter to maintain a consistent brand presence and foster community interaction.
- Client & Employee Onboarding: Assist with onboarding for new clients and hires, ensuring they are set up in relevant systems and receive follow-up to ensure a positive start with our company.
Who We’re Looking For:
- You’re a natural communicator who enjoys connecting with clients and prospects.
- You’re detail-oriented, organized, and capable of efficiently handling multiple tasks.
- You’re familiar with social media platforms and have a basic understanding of content posting and engagement.
- You have a friendly, customer-service mindset and are comfortable assisting clients and team members.
- You’re proactive and tech-savvy, able to use tools like Google Suite and Microsoft Office effectively.
What You’ll Gain:
- A Positive, Team-Oriented Environment: Join a supportive team that values communication, efficiency, and positivity.
- Professional Development: Enhance client relations, office management, and social media engagement skills.
About Us:
Assured Quality Homecare is an award-winning private duty home care agency serving New London County and Kent County, with a new office and academy in Warwick, RI. We’re known for excellence in client satisfaction and caregiver support, and we’re dedicated to bringing our exceptional services to more communities.
Assured Quality Homecare is an award-winning private duty home care agency serving New London County and Kent County, with a new office and academy in Warwick, RI. We’re known for excellence in client satisfaction and caregiver support, and we’re dedicated to bringing our exceptional services to more communities.
Compensation: $23.00 - $25.00 per hour
Believe it or not, our story begins when our CEO Samanta (Sam), a hospice registered nurse, was challenged by her husband, Caleb, to "Do something about it!"
Working as a hospice nurse caring for the elderly with terminal illnesses, Sam's greatest frustration was that the caregivers hired by her patients' families had no idea what they were doing. It negatively affected her patients' well-being and comfort. After investigating the matter, she found that Connecticut set no standards for home care agency owners or the caregivers they hired to care for others. As a result, anyone could be employed as a caregiver with little to no experience, training, certification, or supervision, and this was often the case and still is today.
After weeks of complaining about this to her husband, being the no-nonsense type of guy he is, he challenged her to "do something about it." Little did he know that she, in turn, would convince him to leave his engineering career and help her start a home care agency, providing the elderly with high-quality caregivers who would keep them well cared for and safe at home.
Since then, Sam has continued to share her vision with countless other professionals. Convincing them to leave their careers and join her fight to be the Gold Standard for home care helping the elderly age in their home's comfort as they so often prefer.
This agency is independently owned and operated. Your application will go directly to the agency, and all hiring decisions will be made by the management of this agency. All inquiries about employment at this agency should be made directly to the agency location, and not to Home Care Evolution Corporate.
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Flexible work schedule
In 2014, there were nearly 1.8 million caregivers working in the U.S., with the potential to create 500,000 more jobs by 2024. (Source: Value of Home Care Report)
Being part of the family
Over the last five years, the home care industry has grown by more than 50%, and is projected to increase as demand grows. (Source: Value of Home Care Report)
Career advancement in a growing field
Job growth for caregivers is projected to increase by 26% through 2024, compared to just 6.5% on average for all occupations. (Source: Value of Home Care Report)
Opportunity to help seniors and people with disabilities stay at home
In a recent survey of more than 72,000 caregivers, the overall job satisfaction rating was 9.03 out of 10 – higher than previous years. (Source: Home Care Pulse)